Question: How to order in Outerbloom?
For ordering, follow these simple steps:
Question: How long is the delivery process?
Flower delivery process depends on the time slot that you have chosen.
Question: What are the methods of payment in Outerbloom?
At the moment, the available payment methods are Visa and Mastercard credit cards, and PayPal.
Question: How much is the delivery fee?
There will be no delivery fee for all orders as we provide free shipping.
Question: How is the order process like?
After we receive your payment, the flowers will be arranged perfectly then delivered by our courier to your destination address.
Question: Can the flowers be delivered on the same day I place the order?
Yes. We can deliver your flowers on the same day if we receive your order and payment by 3 pm.
Question: What is the area limit of the delivery?
We deliver all around Singapore.
Question: Are the flowers fresh?
Yes. We guarantee that the flowers exclusively arranged for you will be of the best and freshest quality.
Question: Can I exchange the flowers if I don’t like them?
The flowers that have been bought cannot be exchanged. Unless you receive a flower arrangement or product that is different from what you have ordered, then will we replace it according to your order.
Question: What is the refund policy?
Customer is eligible for a refund if the product is out of stock . Our customer care will contact you to confirm the refund process.
Question: Where can I get further information?
If you require further information or any assistance, you can contact our Customer Service on Whatsapp (+6282123599800) or email us at: firstname.lastname@example.org